Your satisfaction is the most important priority for us and we do our best to make your day better. Please read our terms and conditions and feel free to contact us if you have any questions.
: We accept any refunds and returns within 30 days since your purchase, however you will be responsible to pay for the shipping cost to return your item.
: The returns have to have the same packages as you received. No missing bags or cans with it.
: We refund the whole ammount of your purchase after we received the item from you.
: Exchange is always available within 30 days since your purchase and you will be responsible to pay for the shipping cost to return your item.
: Return and Exchange items are shipped to Lovely Tea Life
5808 Birchwood Court, Elk Grove, CA 95757
: Missing items, please contact us customer@lovelytealife.com with PO# and your name.
We will ship out the same item if it is necessary.
: Damaged and defective items, please contact us customer@lovelytealife.com with PO# and
your name and possibly pictures of it. We will exchange it for the same item.